Security officers have two main responsibilities: perceive and patrol. They must watch the area around them for potential thieves, as well as patrol areas to keep a building safe.
Being a security officer can be a rewarding experience. You can be the first line of defense in protecting a property or group of people. Before your first assignment, you will be trained on how to do your job most effectively. However, there are many other “soft” skills you need to be a good security officer.
Here are four skills you need before you become a security officer.
As a security officer, you will need to have good communication with everyone you interact with. This includes your coworkers, potential threats, and the general public.
Most security officers work on a team, and communication between your teammates is a vital skill. You must be able to effectively communicate any need for backup, as well as being able to write clear reports that other people on the security staff can read and evaluate.
If you see people acting in a suspicious way, you need to be able to communicate with them. This may mean taking action or simply informing the individuals that they must leave the premises.
You may be called as a witness in a court case. You will need to clearly communicate the events that you saw and heard, as well as the actions you took, to a judge and jury. In more mundane situations, you will have to give directions and be helpful to those around you.
Your job as a security officer is to protect an area from dishonest or untrustworthy people. To do this, you will need to be honest and dependable yourself. The company will trust you with access to specific areas, and you cannot abuse their trust.
You also must be dependable to be a good security officer. You need to show up on time and complete your assignments thoroughly. If you are not dependable, you may be the source of a security breach.
As a security officer, you will be faced with problems that you must solve alone or with a small team. These problems may not have the textbook solution you learned in training, and you will need to rely on your own skills and ideas.
At the heart of your problem-solving skills should be attention to detail. You may need to check all the locks in a building, and forgetting one could end up as a security breach. You also need to be able to look for cues in other’s body language and tone of voice to stop a problem before it happens.
4. Clear and Calm Thinking
When things go wrong in matters of security, they often go wrong quickly. You need to be able to respond to a situation before it escalates. You will need to remember your training, and find the best course of action, sometimes in a matter of seconds.
When you react, you must remain calm and rational while dealing with the threat. Often times, you can diffuse a situation before it becomes threatening. Remaining calm will allow you to think clearly to find the best solution to the problem you are facing.
Security officers are an important part of today’s world. A good security officer can prevent a threat before it becomes a problem. If you are looking to step into the world of security, make sure you have these four skills before your first assignment.
Trident Security is a locally owned security services company. We have over 15 years of experience with providing highly trained professional uniformed security officers and vehicle patrol security officers to keep an area secure. Check our website to learn if security officer is the right job for you.